You will need to call, email, or chat with us and tell us you want support and you can choose from the many services we provide. You have the options of single product, one-time support, a package offer, monthly or yearly contract.
For single item support options your credit card is required and you will charged after we complete the service call, remote support, etc…
For current members you will be billed according to our agreement whether it is required at time of service, weekly, bi-monthly, monthly, annually, etc.
Depending on the service you have need of we may do a “Support Survey” which is an informational data gathering of your computers you want supported, PC Names, Type of Network, Gateway, ISP Provider or other information needed to give you the support you require.